Privacy Policy

1. Information We Collect

We collect information to provide accurate tensile structure engineering quotes, structural load estimations, and installation services:

• Personal Contact Information: Name, email address, phone/WhatsApp number, business or residential site address.
• Project & Site Media: Structural measurements, site photographs, CAD drawings, wind/snow load preferences, and design specifications submitted via quote request forms.
• Technical & Usage Data: IP address, browser type, device details, and page interaction analytics to optimize website response speed and user experience.

2. How We Use Your Data

Your details are strictly utilized for legitimate architectural design and engineering operations:

• Preparing custom 3D tensile fabric CAD estimates, material grades (PVDF, PTFE, ETFE), and price quotations.
• Communicating project feasibility, site inspection visits, structural dispatch schedules, and warranty documentation.
• Sending project updates, technical brochures, or structural membrane maintenance guidelines (only with your consent).
• Fulfilling legal, tax, and contractual obligations.

3. Protection & Data Security

We employ enterprise-grade security measures to safeguard your information. All customer communications and quote submissions are encrypted in transit using SSL/TLS protocols. Access to structural drawings and lead data is strictly restricted to authorized engineering personnel and project managers.

4. Third-Party Sharing & Disclosure

We never sell, rent, or trade your personal data to third-party marketers. We may share information only in the following limited circumstances:

• Structural Logistics & Installation Partners: Authorized transport contractors and site installation technicians assigned to your project location.
• Legal Requirements: When required by court order, law enforcement, or Indian regulatory authorities.

5. Cookies & Local Storage

Our website uses minimal essential cookies and browser local storage to maintain session state, store theme preferences (light/dark mode), and analyze aggregate site performance. You can disable cookies through your browser settings without affecting core website navigation.

6. Your Rights

You reserve the right to:

• Request access to or a copy of the personal details we hold about you.
• Request correction or updating of inaccurate project details or contact numbers.
• Request complete deletion of your contact information from our CRM once project contracts are concluded.